Privacy policy

Updated: 27 October 2026. This policy applies to the SL-Mebel website for made-to-measure furniture in Kharkiv. For questions about your data, contact the website administration on +38(067)3158698.

1. Information we receive

When you submit an enquiry, we receive the name, phone number and optional project description you provide. We also retain the enquiry date, selected service, submission page and advertising parameters in its address, where present. Please do not enter identity documents, payment details or unnecessary sensitive information in the message field.

2. How we use the information

We use these details to respond to your enquiry, discuss furniture dimensions and specifications, arrange a consultation and track the progress of your request. Source information helps us understand where enquiries come from. By submitting the form, you consent to this processing. Submitting an enquiry does not separately opt you into marketing messages.

3. Access and sharing

Enquiries are stored in the website management system, and notifications are sent through Telegram to the people responsible for handling them. Authorised administrators and people handling your request can access the information. Hosting providers and Telegram support website operation and notifications and may process information on servers outside Ukraine. If handling your enquiry requires sharing your contact with a separate furniture partner, we will tell you who will receive it and agree the transfer with you beforehand. We do not give your details to unrelated parties for marketing unrelated to your enquiry.

4. Retention and protection

We restrict access and retain enquiries only for as long as needed to handle the request, carry out the agreed cooperation and meet applicable legal obligations. When no longer needed, the information is to be deleted or anonymised. You may also contact us to request deletion of your enquiry.

5. Your rights

You may ask what information we hold about you and how it is used, request corrections, withdraw consent, or request deletion or restriction of processing where provided by law. Call +38(067)3158698 and identify the phone number used for your enquiry. To protect your information, we may ask for sufficient confirmation that the request relates to your own data.

6. Cookies and analytics

Technical cookies may support website operation and security, including access to the administration area. Google Analytics and Google Tag Manager are not connected to this website as of the date of this policy. If analytics or advertising tracking is enabled, we will update the information about these services and the relevant choice settings. Advertising parameters in an enquiry URL do not by themselves mean analytics cookies are being used.

7. Policy changes

The current version is published on this page with its update date. If the purpose of processing previously collected information changes, we will provide a separate notice and obtain appropriate consent where necessary.